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Your Questions Answered
Costumes and outfits must be collected from the official Carnival Creed distribution location. To collect, you must bring:
Valid photo ID
Your order confirmation
Outstanding balance confirmation (if applicable)
If someone collects on your behalf, they must bring:
Their valid photo ID
A copy of your photo ID
Your written permission
Your order confirmation
Collection dates, times and location details will be emailed and posted online closer to distribution.
Costume delivery is not guaranteed unless Carnival Creed officially offers this service for 2026. Where delivery is offered, it may be subject to additional fees, courier availability and location restrictions. Carnival Creed is not responsible for missed deliveries caused by incorrect addresses, unavailable recipients or courier delays.
If Notting Hill Carnival is cancelled, postponed, restricted or affected by circumstances outside Carnival Creed’s control, Carnival Creed will review available options and communicate next steps. Refunds are not automatically guaranteed because costumes are custom-made and production costs are incurred in advance.
Carnival costumes are handmade and may include natural variations. Promotional images, sketches, renders, samples and launch visuals are used for presentation purposes. Final costumes may vary slightly due to fabric availability, embellishment placement, production adjustments, body shape, sizing and supplier availability.

FAQS
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